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21st Jun 2018 - Leasing Order Process - 1: Choose a Cheap Car Leasing Deal 2: Apply for Finance 3: Place an Order 4: Take Delivery
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Initial disclosure document

The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

What services do we provide?

We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.

Whose products do we use?

As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products/services.

Do we charge for our services?

Yes, we do charge fees for our broker related services.

We may charge a brokerage fee as detailed within our quotation or within the advertisement on our website for our brokering services and as detailed within our customer order form. This fee is payable to TFS Vehicle Leasing & payable prior to delivery of your new vehicle.

We may also charge a cancellation fee as set out in our terms and conditions of equal to 3 times the monthly rental quoted within our customer order form for services already provided which is payable to TFS Vehicle Leasing & payable upon cancellation of your new vehicle.

We are a commission and fee based organisation which means that we may also receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier.

Who regulates us?

TFS Vehicle Leasing is authorised and regulated by the Financial Conduct Authority. Our firms reference number is 461286. You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: http://www.fca.org.uk/register/ or by contacting them on 0300 500 8082.

Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.

We are also members of The BVRLA, membership number 7066.

If you have a complaint

Please visit our complaints procedure page.

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